These terms describe how our cleaning services are provided, what customers can expect, and how we manage bookings responsibly.
By booking EverClean Solutions services you agree to our terms and conditions. These terms ensure a reliable, transparent cleaning experience for both customers and our team.
Bookings are confirmed once accepted by EverClean Solutions. We will confirm the service details, arrival time, and any special instructions before your appointment.
Payment is due immediately after service completion unless otherwise agreed. We provide a clear invoice for every booking and accept secure payment methods.
Please notify us at least 24 hours before your scheduled service to avoid cancellation fees. This allows us to reassign the team and maintain booking flexibility for other customers.
EverClean Solutions carries appropriate public liability insurance. Customers should notify us immediately regarding any concerns so we can resolve them promptly.
We aim to deliver a thorough, professional clean based on the selected package. Additional requests may incur extra charges and will be confirmed in advance.
These terms may be updated over time. Continued use of our services indicates acceptance of any changes.